Help & Questions

Need help? We’re here for you.
Below are the most common questions we receive. If you still need assistance, feel free to contact us anytime.

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❓ How long is shipping?

Shipping times vary depending on your location, generally 7–15 business days.

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❓ Can I change or cancel my order?

Yes — if the order has not been shipped yet.
Send us an email within 12 hours of placing your order at: support@warmspc.com

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❓ Do you offer refunds?

Yes. If your product is defective, damaged, or not as described, we will replace it or issue a refund.

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❓ How do I track my order?

Once your order is shipped, you will receive an email with a tracking number.

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❓ My package is delayed — what do I do?

Sometimes carriers experience delays. If your package hasn’t moved for several days, contact us and we’ll check it for you.

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❓ How can I contact support?

Email us anytime at: support@warmspc.com

We aim to reply within 24–48 hours.